asset management software  | Home  | News  | New Software Features

 

New Software Features

AUGUST 2017

Portfolio Dashboard Enhancements

We have recently implemented some technical enhancements to the Portfolio Dashboard that will create a lot more flexibility regarding what can be shown on the Dashboard. Until now we have had a standard set of tiles that all customers see however we now have the flexibility to configure specific tiles for each customer and we have done this for a small number of customers to date. If there is some specific information you would like to see on your Portfolio Dashboard we encourage you to contact your account manager to discuss the options.

We will also be releasing some changes to the existing tiles as well as new tiles over the coming months to enrich the story the Portfolio Dashboard tells about the state of your asset base. The first change is a tile showing a breakdown of condition by component group in the form of a bar chart.

JULY 2017

Simplifying Asset Management

Since 2001, we have always strived to ‘simplify asset management’ – it’s one of our values and we always have this in mind when providing solutions. This sketch may help explain our approach in a simplified way – assess, analyse, plan and implement a works programme to make a real difference. Please feel free to use this sketch to help explain this approach to others in your organisation.

Risk Based Lifecycle Planning

Since announcing the introduction of risk management functionality within the software in our June broadcast work has continued to the point we can now share a preview of what customers who licence the Advanced Lifecycle module should look forward to. The additional functionality is being introduced as part of a completely refreshed look and feel for the Lifecycle functionality that will be applied across the entire application in time. As well as really sharpening the look and feel, some existing configuration functions are being simplified to be more evident and intuitive such as the option to display expenditure at a building or site level. Further configuration options are being added such as the ability to display the expenditure chart, table or both.

The all important risk rating will display on each row in the table of expenditure showing a risk score with a corresponding traffic light style colour. When viewing the expenditure profile for components that belong to a single property record the risk rating for each component will display. When viewing the expenditure profile in a more aggregated view, the highest risk score for a component relating to each row of expenditure will display.

Good progress is being made with development and testing of the functionality so an initial release is getting closer. Keep an eye out for further information on the functionality as it moves towards completion.

As a reminder, the Advanced Lifecycle module already consists of the following functionality:

* The ability to display forecast expenditure based on timing of past condition assessments or the current year including deferred or backlog implications.

* The ability to summarise expenditure by property hierarchy levels such as site.

* Scenario modelling functionality for considering 'what if' type criteria.

New Work Order Report

As part of the enhanced Work Request Application that’s provided on our Mobile7 platform, we have released this new reporting format. This is now released to all customers and is available under the Reporting menu.  As a reminder, the Works Request Application allows quick and easy identification of issues or items of interest at a Property Record or location level – once the Work Request is created and saved, automatic email notifications are sent to designated people. This new report is now fully aligned with this enhanced Application and the Work Order functionality within Mobile.

JUNE 2017

Maintenance Regimes on the Calendar

Following the recent addition of a calendar to the desktop application we have progressively been adding some useful features to it over time to assist you with planning activities on a day to day basis. The latest of these features, released this month, is the ability for organisations that utilise the Maintenance Planning module to show their cyclic maintenance activities on the calendar.

An option has been added to maintenance regimes within the references that allows users to specify whether each type of maintenance activity appears on the calendar. This allows organisations to decide what level of maintenance activity appears on the calendar. Choose whether you show all maintenance activities on the calendar, only those mandatory tasks that are required to maintain warranties, or somewhere in between.

Showing maintenance activity on the calendar allows you to understand at a glance what needs to be done today, this week, or this month. Also check the level of activity scheduled for periods in the future when you are planning events associated with your assets or key people. Select specific maintenance activities to see more detail or adjust the timing.

MAY 2017

"Software Talk" - Insights from the Software Team

Thank you to users who have provided feedback on our application – your input is vital and appreciated for our “vision beyond software” approach.

Continuing to Build Our Applications Team

So you can get the most out of your data, we have recently extended our software development team to include Albert, a specialist in technical data analysis and data warehousing. This additional data mining resource will enable improvements to make your data more accessible and functional.

The first improvement will be released soon and incorporates a higher integration of the SPM Assets software and the advanced reporting tool, Jaspersoft. This enhancement directly and explicitly links the selection of Properties/Assets made within SPM Assets to the datasets used for self-service reporting. It also allows for your specific requirements around data access policies and permissions as configured within the Core software.

Property Lease Information

Another new addition to SPM Assets software is the new Lease Form. The form and its content is a simple addition to the collection of property asset information that we see as key for successful asset management and knowledge about stakeholders and utilisation. As such, we are happy to announce all users can now access it within the Core system.

For this new addition, as with other functions, we are responding to the need for new data and information layers to enable analytical reports. Where this Lease Form is providing for simple operational needs, combining this with other data overlays in time will enable more intelligent analytics. We are keeping our activity within these operational areas to a minimum - our main focus continues to be on smart outcomes to enable you to perform better.

We encourage customers who don’t yet have a good tenant or lease management system in place to use this new Lease Form and the downstream reporting.

For users who have tenancy systems in place, we would like to talk about integration and how a linkage can make your asset management more intelligent. Please contact us to get started with this integration. 

New Technology Stack

Where this new Lease Form may seem like a simple data entry form, we are actually quite excited about this added functionality - it is our first ‘visible’ application of our new Technology Stack within the Core product.

You will notice the look and feel is a bit different from what you are used to. We hope you like it. We are planning to introduce/replace parts of our User Interface (UI) with similar refreshed modern screens and to provide a vastly improved User Experience (UX) over time. Much work has happened over the past couple of years that is ‘invisible’ to you as the user - it is now time that you will start to see the improvements through the front end.

 

Property Lease Form

A new addition to the SPM Assets product is the recently released Lease Form. The form and its content is a simple addition to the collection of property asset information which we see as key for successful knowledge and management of your properties and the associated stakeholders (landlords or tenants) from an asset planning perspective. As such, we are happy to announce it can now be accessed within the Core system by all users.

The form and reporting features hold valuable information relating to terms of leases, associated costs, dates, and renewal information. In creating the Lease Form, as with other functions, we are responding to the need for new data and information layers to enable greater analytical insights on your properties from the software. Where this Lease Form is providing for simple operational needs, combining this with other information within the application will enable more intelligent analytical insights for decision making. We are keeping our activity within these operational areas to a minimum - our main focus continues to be on smart outcomes to enable you to perform better from a long term asset planning perspective. We encourage our customers who have yet to have a good tenant or lease management system in place to use this new Lease Form and the downstream reporting. For users who have tenancy systems in place we would like to talk about integration and how a linkage can make your asset planning more intelligent.

Please contact us to get started with this integration.

 

APRIL 2017

Property Level Hyperlink

A new feature has been released that now gives you the opportunity to capture an external website as a hyperlink at property level within SPM Assets. This feature is great for quickly and easily accessing information relating to a property. It can be used to link to a website or even a cloud based customer relationship management (CRM) or document management system.

Under the thumbnail of the main photo you will see a button to add a hyperlink which allows you to capture an external URL as well as a title to display as the link. Save the details and then click on the hyperlink to open the captured URL in a separate tab within your browser window.

 

FEBRUARY 2017

Multiple Move Components

Following development of the Move Components feature that allows individual components to be moved between property records, we have now extended this feature to allow multiple components from within a property record to be moved to a new property record. The feature works in the same way however you can now select multiple components from the component list screen and select the move button to open the move components form. This action will move selected components including all associated information such as photos, maintenance regimes, links to projects, and the history.

The feature also performs a validation check to ensure that moving any selected components won’t result in duplicates being created in the destingation property record. Where this occurs the user will get a dialog box informing them some duplicates have been found and these component will remain in the original property record and selected in the list so they can be easily identifed.

 

Email notifications for the Work Request Application

The Work Request Application (WRA) has been enhanced so that a notification email is now generated when a user creates a new work request. The email is sent to selected recipients and contains information about the work request, its location, photos, risk and commentaries. The WRA is available to Mobile users that need to quickly record issues onsite for later review. The new notifications will be especially important for the Asset Manager that is relying on facility managers, maintenance staff, or even tenants, to identify issues.

Revised Landing Page and Overview Screen

Some navigation changes have been made to high level reporting functions to improve the user experience through a more consistent selection process. Access to the Calendar, Activity Stream, Survey Status report, Executive Dashboard, and News have all been consolidated under the Overview menu. When logging in, after passing the Executive Dashboard, the News screen loads if there is any news that has not been marked as seen which remains unchanged. If there is no unseen news, the calendar screen appears as the default landing page to give users a quick view of coming events.

JANUARY 2017

CALENDAR

Our new Calendar is now available as part of the Core software for all customers. Currently it allows you to add, edit and move Work-Orders (shown as blue) graphically with a ‘drag-drop’ approach.  You can also add future property events like lease renewal dates and one-off inspections (shown as red) using the Property Attributes function. Random events (shown in light blue) can also be added to help plan your week managing your asset management activities.

At this stage, the greatest value is just being able to understand what events are coming up in the form of scheduled fixes for work orders and any other events that are important for specific properties in attributes or added manually.

 Have a look and try using it yourself – we need your feedback to take it further. We are providing the beginnings of a new function that you can influence where it goes – for example, do you need email notifications, should events be assigned to people, what should people in the field see, and should it show Maintenance Regimes? 

 

At this stage, the greatest value is just being able to understand what events are coming up in the form of scheduled fixes for work orders and any other events that are important for specific properties in attributes or added manually.

Have a look and try using it yourself – we need your feedback to take it further. We are providing the beginnings of a new function that you can influence where it goes – for example, do you need email notifications, should events be assigned to people, what should people in the field see, and should it show Maintenance Regimes? 

 

DECEMBER 2016

Condition Drilldown

This month has seen the release of a major update to the Condition Drilldown report that further enriches the ability to gain both a broad and deep understanding of the condition of your portfolio very quickly. The loved visual and interactive nature of the report remains unchanged while a number of features have been added. These include:

  • See and interrogate the portfolio by component hierarchy in addition to the original category and property hierarchy. Great for understanding the state of roofing across a range of buildings or your entire portfolio for example!
  • A CGI indicator in addition to the condition breakdown for each row of the chart.
  • A more detailed tooltip that can also now be turned off for an improved user experience when selecting based on the visual indicators.

The name of the menu within Reporting has also been changed from Dashboard to Drilldown to better reflect the nature of the report.

The Condition Drilldown is now available within your database. Contact your Account Manager for further details.

OCTOBER 2016

Mobile 7 ACA

Following on from the Work Request application, we have now completed the next product on our new Mobile 7 platform - a high-level condition survey tool specifically for the NSW Land and Housing Corporation. Specific enhancements include a revised user interface and an improved user experience overall. In addition a number of technical platform changes have been implemented to ensure that the saving and data synchronisation process is seamless for users in all network conditions and at a much greater scale.

Where Mobile7 has been mentioned in previous Broadcasts, this is the first major release and is a real milestone in our Mobile technology that all users will experience in time. 

New DataFlow Models

  • Projects - Project Data

You can now create or amend your Planned Projects in bulk using the new Project Data Dataflow model. The model can be used to upload a range of existing projects that may have already been scoped by your capital planning team. Or you may need to update completion dates for a large number of your Planned-Projects. The function allows all project level fields to be amended using the bulk import process - this includes updating information associated with individual projects at the project level or creating new projects including the activities and programmes. 

  • Property Attribute Data

You also now have the ability to load and update Property Attribute information in bulk - for those that have the Advanced Data module. Where the Property Attribute function provides quite a range of data field options, they could only be entered manually for each asset. You can now maintain this information with bulk imports with the new Dataflow model. Due to the highly configurable nature of the Property Attribute fields, training is required to use the Dataflow models effectively. 

JANUARY 2016

Self Service Reporting

We are excited to announce that we have two brand new reports to add to the Self Service Reporting module. Based on feedback from customers, Self Service Reporting has been received as a great enhancement to SPM Assets that adds a new dimension to the range of reporting options available. We think the new reports detailed below will be a great addition to the module.

Property Quality Standards Analysis

Property Quality Standard (PQS) are an important part of ‘knowing your assets’ in relation to the services they support and understanding shortfalls across your portfolio. The PQS Self Service report provides the ability to dynamically analyse results and shortfalls in graphical or tabular form. See the shortfalls by count of issues or the cost to rectify as you analyse the safety of your properties in one geographical area from another. Consider the cost to address highly significant shortfalls vs all shortfalls by department or business unit.

Property Analysis

The Properties report within Self Service Reporting nicely complements the existing options by providing a higher level analysis of your portfolio. The information presented allows individual property records such as rooms or buildings to be compared in ways such as overall condition, replacement cost, importance rating, and total number of components. Understand where your biggest areas of risk lie by configuring the report to show overall condition vs replacement cost for houses across chosen suburbs or towns. Consistent with all Self Service Reports, see the results in graphical or tabular form.

NOVEMBER 2015

GLOBAL SEARCH FOR A COMPONENT WITH A BARCODE

The Quick Search tool allows you to search for a property or set of properties using a character search string. By clicking on the arrow next to the quick search button, you can now change the search criteria to Component Barcode. The system will display the component that is an exact match to the specified barcode.

 

MOVED COMPONENTS HISTORY

See the history of components that move from one property to another. This can be viewed within the history tab.

PORTFOLIO MAPPING QUICK VIDEO TUTORIAL

Click here to watch our Portfolio Mapping video tutorial. Joseph Litre, SPM Assets Customer Relationship and Training Coordinator, will guide you through how to navigate around Portfolio Mapping. Integrated throughout the Core system, you can easily select your assets and plan your works from the new 'map view'. Get a clear picture of where your assets are located, expose patterns, hot spot areas and find the assets most at risk. 

You can view the videos within the software or open it in a new window so that you can follow the instructions as you go.

OPTION TO SHOW OR HIDE PORTFOLIO MAPPING

Individual users now have the option to show or hide Portfolio Mapping for their session. This is ideal if GPS coordinates have not been setup for your properties or if you prefer to use the list-view mode.

OCTOBER 2015

SHAPE SELECTOR FOR PORTFOLIO MAPPING

Search your way: Select properties using the list-view or if you know the region, select the area of interest directly onto the map using our new shape selector. The search is based on GPS coordinates held at the ‘property record’ level.

FOR SURVEYORS UPGRADING TO iOS9

Testing has been completed on the current version of Mobile within Safari and Chrome on iOS9 and we are pleased to confirm that no issues were found with the new operating system. As a result a similar user experience can be expected for when using Mobile in the field following an upgrade to iOS9.

SEPTEMBER 2015

PORTFOLIO MAPPING

Integrated throughout the core system, you now have access to a new 'Portfolio Mapping' function, which will change the way you view your portfolio. See your properties on an aerial map with pop-up information and photos. You can view the map with different filters including showing the condition of the properties by their CGI. This is part of our 'beyond software' vision which is providing even more easy-to-access compelling information to your organisation.

QUICK VIDEO TUTORIALS

We have added two more quick step-by-step video tutorials, accessible from within the software. Joseph Litre, SPM Assets Customer Relationship and Training Coordinator, will guide you through how to use features available from that page. You can view the videos within the software or open it in a new window so that you can follow the instructions as you go.

Click here to watch our Self-service Reporting video tutorial. We will demonstrate an interactive reporting tool which allows you to amend and build your own reports within SPM Assets.

Click here to watch our saved selections video tutorial. If the same group of properties are to be used on a regular basis they can be assigned to a save selection. See how these properties can then be retrieved from a saved selection rather than starting from the beginning.

PQS Gate Question

You can now set a 'gate question' to your Property Quality Standards (PQS). The response of the gate question will populate the subsequent relevant questions. This will speed-up the survey process. For example, the gate question may be ‘Is there a swimming pool?’. If the answer is 'No' then the relevant questions will be populated as 'Not applicable'.

AUGUST 2015

QUICK VIDEO TUTORIALS

We have added two more quick step-by-step video tutorials, accessible from within the software. Joseph Litre, SPM Assets Customer Relationship and Training Coordinator, will guide you through how to use features available from that page. You can view the videos within the software or open it in a new window so that you can follow the instructions as you go.

Click here to watch our component updater video tutorial. The component updater allows components from either a single or multiple property selection to be viewed or updated.

Click here to watch our validate data video tutorial. The validation function verifies that a survey assessment of a component condition and its remaining life are aligned. The function compares the two attributes considering the baselife of the component in combination with the deterioation model.

IMPROVED DESKTOP CLONING PROCESS

We have made improvements to the desktop Cloning process. You will notice new built-in safeguards such as a prior warning if you are about to overwrite components that are part of a project.

NEW CLOUD ENVIRONMENT FOR AUSTRALIAN CUSTOMERS

Australian customers have been moved to a Cloud environment provided by Amazon Web Services. This server will provide both increased security and performance.

IMPROVEMENTS TO SELF-SERVICE REPORTING MODULE

Significant performance improvements have been made to the new Self-Service Reporting module. The colours in the condition profile have also been updated to correspond with other parts of the software. This will ensure your reporting is consistent and accurate.

JUNE 2015

SORT BY COMPONENT LOCATION

The 'location' field is now a stand-alone column for individual components within the SPM Assets software. Locations can easily be seen against a component (i.e. multiple components within a property record are easily distinguishable by location such as; bedroom 1 or bathroom 2). You can identify the component you wish to view in further detail.

INCREASED SECURITY WITH AN SSL CONNECTION FOR NEW ZEALAND USERS

We have recently applied an encrypted secure socket layer (SSL) connection to the SPM Assets software for all New Zealand based customers. This enhancement is part of a broader series of security improvements and will ensure all data transmitted between the users browser and our server is encrypted.

Historically, access to the software via an encrypted SSL connection was an option for customers as part of the Advanced Security module. SPM Assets has recently decided to implement an SSL connection for its desktop and mobile applications for all customers as part of the base software licence at no additional cost.

New Zealand based users are now automatically redirected from the current URLs when accessing a login page for the desktop or mobile applications. Users can continue to use existing bookmarks and user login details will remain the same.

USE A DATE PICKER TO SELECT YOUR COMPLETION DATE

We have added a date-picker which will appear when selecting the completion date field in work orders. It's a minor improvement that will make filling out fields that much quicker. Please keep the suggestions coming!

MAY 2015

EASILY MOVE COMPONENTS FROM ONE PROPERTY TO ANOTHER

You can now easily move individual components from one property to another. Along with the component, you will also be moving across all of its photos, component details/defects, maintenance regimes and any links it has to a project will also update.
Click here to watch a quick demonstration video

QUICK VIDEO TUTORIALS

Our quick step-by-step video tutorials are now accessible from within the software. Joseph Litre, SPM Assets Customer Relationship and Training Coordinator, will guide you through how to use features available from that page. You can view the videos within the software or open it in a new window so that you can follow the instructions as you go.

Click here to watch our component workspace video tutorial. Video IconAdditional videos will be progressively added over the coming weeks so keep an eye out for the video icon with a play button.

APRIL 2015

INCREASED SECURITY WITH AN SSL CONNECTION

Security of our software and our customer’s information is of critical importance to us at SPM Assets. We regularly review the security of our systems to ensure customer information held within the software will be secure. Historically, access to the software via an encrypted SSL connection was an option for customers as part of the Advanced Security module. SPM Assets has recently decided to implement an SSL connection for its desktop and mobile applications for all customers as part of the base software licence at no additional cost.

This decision means SPM Assets software will soon be accessed through an SSL connection by default for all users. All data transmitted will be encrypted to ensure that the traffic between your browser and our server is secure. You may soon notice that the internet addresses to access our software starts with https instead of http.

It is important to note that all user login details will remain the same and this change does not require any additional action on your part as a user. You will automatically be redirected from the current URLs when accessing a log in page and you can continue using existing bookmarks or favourites within your browser.

If you have any questions or foresee any issues about this security upgrade then please contact our support team.

SCAN THIS QR CODE NOW

A first! Infield QR code scanning providing asset information through your smartphone. Using a QR reader from your smart phone, scan the QR code and be taken to an up-to-date asset information summary page direct from your database. See specific details of a property (site, building, room or a feature) through scanning the QR code attached to the asset.
Scan this QR code now to see it in action.

FEBRUARY 2015

REPAIRING DEFECTS

Where you can currently add a costed Defect to create your immediate works-programme, you can now use the software to fix or repair a Defect including showing the historic repairs over time at a component level. You can now see how many Defects have been repaired over the years including their repair date, it’s repair cost and associated comments. With this information you can start to identify trends to help better manage recurring faults across component groups, property types and right through the portfolio as a whole. You can now also more easily maintain your data as works are done.

MOBILE'S NEW PHOTO ICON

The new photo icon allows Mobile Users to easily see which components and properties have photos. The icon previously appeared even when other document types (PDFs, Word and Excel for example) were attached. The camera icon is now only shown in Mobile for the following file types; JPG, jpeg, png, and gif. The icon will now save you time checking that each property or component has a photo.

BUILDING LEVEL SUMMARY REPORT

Our Building Level Summary Report in ‘Report Planner’ provides a good overview of the buildings at a block/property level.

5 key features of the report:

  1. Summarises the information entered at a property level by aggregating all linked property records.
  2. Shows the building level financial information including CRV, GRC of assessed components and the value of ‘residual’ components.
  3. Lists the base life and remaining life of residual components – more importantly, it reports the resulting Remaining Life of the building as a whole.
  4. You can now see the CGI at a building level compared to all other building level information.
  5. The all important QA check ensuring the CRV has been set correctly.

INTERNET EXPLORER SUPPORT

SPM Assets supports a range of web browsers to provide users with a range choices. We regularly review the versions of each browser we support as the major software providers like Microsoft and Google progressively withdraw their support. In doing so we consider which ones will give our users the best experience and enable us to provide users with the best experience through the use of mainstream and emerging technologies. Consistent with Microsoft ending its support for Windows 7 on 13 January 2015, SPM Assets has decided to discontinue support of Internet Explorer versions 7 and 8 from 1 April 2015.

There are three key reasons that drove this decision:

  1. IE7 and IE8 are less secure. Security of our customers’ information is incredibly important to us. There have been multiple security vulnerabilities discovered in these older browsers over the years, so we are ending support for these less secure browsers.
  2. IE7 and IE8 are not highly HTML5 compatible. These browsers do not support the rich web based applications our customers have come to expect, including HTML5, which is the new industry standard and the technology we are investing in moving forward. HTML5 supports mobile devices; doesn’t rely on plug-ins; and provides a faster customer experience.
  3. Our customers are moving to newer browsers. Our customers are trending towards newer browsers, and we want to develop features that best serve our customer community.


What does this mean for you?
If you continue to use IE7 or IE8 browsers after 1 May 2015, some new and/or existing features and functionality may no longer work. Bugs or performance issues that appear only when using IE7 or IE8 are unlikely to be investigated after this date.

What action do you need to take?
We are providing you with advanced notice to provide as much opportunity as possible to arrange for the replacement of older these browsers. We strongly recommend that you and your company’s IT administrators upgrade to one of our supported browsers prior to 1 May 2015.

SPM Assets is also planning to end support of IE9 on 1 January 2016 in addition to the changes detailed above.

For a list of our currently supported browsers, latest recommendations and requirements, please see the SPM Assets System Requirements within the User Guide. For further information contact us at support@spmassets.com or +64 9 921 4075.

REPAIR COSTS FORE DEFECTS

Rather than linking SDRs to Defects, you can now directly assign a cost to repair a defect. Component details is the ideal place to capture defects associated with your assets. You can now capture a unit rate associated with each component detail. This is combined with a quantity to calculate the cost to rectify the issue.

The component detail unit rate can be easily modified for a specific component detail within Mobile and Assets in the same way as the unit rates for components. The costed details allows you to add the cost of fixing defects so that a works-programme can be automatically generated from ongoing inspections.

YOUR COMPLIMENTARY NAMS PROPERTY E-MANUAL SUBSCRIPTION

As part of our ‘beyond software’ vision, we are excited to provide your organisation with access to this recognised e-Manual. Valued at $100 per year, we will provide an ongoing subscription for one nominated user. You are amongst the first to access this resource, which has been written specifically for you and provides guidance on the long-term management of your portfolio. New Zealand Asset Management Support (NAMS) has led the development of asset management best practice within New Zealand since 1995.

We are committed to providing you with the tools and know how to ensure that property assets are on the strategic agenda of your organisation.

CUSTOMISE YOUR UDF LABELS

Administration Users can now enter and amend captions for the Property and Component User Defined Fields (UDF). Perfect for custom captions aligned with your internal company names.

NEW ICONS

New document and photo icons allow you to easily distinguish which component or property records have attachments. The icons will save you time when looking for further information within the property list or component list within SPM Assets.