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Housing Software

Asset Management For Community Housing

Enriching Communities

SPM Assets is committed to providing the community housing sector with effective tools to manage the complexities of housing. We will provide you with the ability to make informed decisions and develop strategies to lower your long-term risks and costs. As a result, your organisation can continue to provide secure, quality long-term community housing that enriches the lives of individuals, families and communities.


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The Challenge:

Managing community housing portfolios is challenging. Being overloaded with different data telling different stories can be time consuming to manage and interpret. There is the added pressure to compliance and auditing purposes. On top of that, you need to maintain the properties to your specific asset standards, keeping them safe and functional with the appropriate appearance. You also need to consider how the property will deteriorate well into the future and know what’s required to maintain the capital value.

The Solution:

SPM Assets recognise the community housing sector has a range of unique requirements. We have developed housing software with the specific functionality to assess, analyse and plan for the management of your property assets.

Our housing software is an effective solution for property assessments, maintenance planning, lifecycle analysis and works-programming. It is the only software that has been specifically designed to address both the immediate maintenance needs and the longer term life-cycle and upgrade needs for housing portfolios.

  • Built from Experience

    Built from experience gained across $100 billion in property assets and tens of thousands of community houses around the world.

  • Innovative

    Our continual development methodology means you benefit from future innovations.

  • Easy to use tools

    Minimal training is required to use the range of sophisticated asset planning tools.

  • Scalable

    Whether you are responsible for 30 houses or 3000, our software manages portfolios of all sizes.


Hows does it work?

Our software allows you to quickly establish an accurate description of your assets; develop short, medium, and long term plans; and to manage assets on a daily basis. Included in the solution is a range of easy-to-use asset planning tools that enable you to:

  • Accurately record the properties you are managing right down to a component level such as doors, windows, paint and carpet
  • Assess their condition to your own defined standards providing the evidence to establish longer term budgets and works-programmes
  • Produce a schedule of shorter term work items based on a library of predefined defects
  • Assess the property’s amenity and compliance, to identify areas that need to improve safety, security, energy-efficiency, and function
  • Use all of this information to plan your works-programme – whether a five year view or a 50 year horizon.

What our clients say

“Senior management is starting to realise the power of the information we are collecting and are making use of it in our asset management.”

Meg | Housing Choices Australia

“The software application is specific with the end-user interface modifiable to individual needs. You can obtain core functionality for prudent asset management very easily.”

Rob Ashley | Hauraki District Council



  • Start assessing your properties tomorrow

  • Full assessments can be done in 30 minutes; surveyors assess 10 dwellings a day

  • Use the templates and libraries – we’ve already done the thinking

  • Focus on the condition assessment rather than how to use the technology

  • The inbuilt business rules guides the surveyor to provide quality data consistently

  • Plan the survey – assign properties to surveyors and manage performance in real time


  • Interrogate the collected data at a component level, property level and across the entire portfolio
  • Update and improve the data globally with inbuilt front end tools
  • Use the dashboards to gain an understanding of condition and hot spots across the portfolio
  • Identify current and future shortfalls based on your policies and standards
  • Isolate specific defects and assign them to works programmes


  • Use the predictive models to determine the future timing of works
  • Prioritise works based on a risk approach using criticality factors
  • Planning reports that extend out over 5, 10, 20, 30 years and beyond 
  • Use condition indexes and criticalities to prioritise which properties should be on a works programme
  • Forecast future condition grades to determine when properties should be considered for refurbishment or disposal

Our Housing Customers

  • Keys Social Housing - WiseGroup

    Keys Social Housing - WiseGroup

  • Housing Choices Australia

    Housing Choices Australia

    Housing Choices Australia (HCA) is a national, not-for-profit housing provider that currently manage over 3,200 housing properties in both Victoria and Tasmania. HCA is currently aiming to become a Tier 1 Registered Provider under the National Regulatory System by 2017, with a mission “to be a leading provider of affordable homes across Australia, working with partners to create resilient and inclusive neighbourhoods”. HCA had a need to better know their property portfolio, with the emphasis being on the need to improve their approach when it comes to maintaining their portfolio. HCA engaged SPM Assets in early 2012 to implement a specialised configuration of the SPM Assets application to move to an evidence based long-term strategic asset planning process. The software configuration identifies current and future shortfalls, determines projects to address shortfalls, and provides the evidence to support the budgeting process across HCA’s property portfolio. Through the use of the SPM Assets software application, HCA have created a detailed picture of each dwelling and the types of maintenance issues it may experience in the years ahead. In addition to a greater understanding of their maintenance issues, the infield surveys (completed through the use of the Mobile module of the software) highlighted properties that did not meet the long-term needs of Housing Choices and their residents.

  • Hume Community Housing

    Hume Community Housing

    Hume Community Housing (HCH) is a community housing provider in Sydney, NSW that manages a growing property portfolio of over 1,300 properties across the Inner-West and Western suburbs of Sydney. HCH is a Tier 1 Registered Provider under the National Regulatory System, with a mission to create vibrant, sustainable and cohesive communities through the delivery of outstanding homes and equitable services. HCH had a need to better know their property portfolio, in which they recognised there was a limited amount of information available that restricted them to better plan their ongoing works. HCH engaged SPM Assets in mid-2012 to implement a specialised configuration of the SPM Assets application that would provide a long-term strategic asset management process. Through the implementation process, SPM Assets worked closely with HCH’s Asset Team in order to engrain an asset management approach (aligned with IPWEA/NAMS Practice Note #3, NAMS Property Manual, ISO 55000, and IIMM) but to also develop & implement a 3-yearly Property Assessment Survey (PAS) process. In addition to the implementation of the SPM Assets software application for long-term strategic asset management, SPM Assets worked with HCH to develop & implement a Property Condition Report (PCR) system to manage ingoing & outgoing tenancy inspections. This electronic solution was implemented to eliminate the need of paper inspection forms, to produce accurate condition reports prior to the commencement of a tenancy, and to easily assess the property condition at the end of a tenancy.

  • Wesley Mission

    Wesley Mission

    Wesley Mission provides services that address the needs of a broad spectrum of the community including families, youth, homeless, disabled, and aged persons. They own and maintain a significant portfolio of properties in order to provide these services.

  • Aboriginal Housing Victoria

    Aboriginal Housing Victoria

    Vision: That Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities.

  • Yarra Community Housing

    Yarra Community Housing

    Yarra Community Housing (YCH) is a leading provider of affordable, long term accommodation options for low income Victorians particularly single persons.

  • North Coast Community Housing

    North Coast Community Housing

    The North Coast Community Housing Company Ltd (NCCH) is a not-for-profit company managing long-term social and affordable housing for people with special needs and residents with low and moderate incomes in the far North Coast region of New South Wales in Australia.

  • Junction & Women's Housing

    Junction & Women's Housing

    Junction & Women's Housing (JWH) is one of South Australia's largest community housing providers with over 1000 tenancies under management across the state. A Tier 1 Registered Provider under the National Regulatory System, we have partnered with the private sector and government to deliver over $31 million of affordable housing projects since 2010. As part of Junction Australia, we take an integrated approach to housing, recognising that bricks and mortar are only part of the solution, particularly for those experiencing social and economic disadvantage. We work with partners in the private, government and philanthropic sectors to deliver affordable housing and then ensure the provision of ongoing social and community supports that build an individual's capacity for social and economic participation.

  • Port Phillip Housing Association

    Port Phillip Housing Association

    PPHA connects with local networks and builds alliances with community services, to transform lives and create vibrant neighbourhoods where a diverse range of people want to live now and in the future. PPHA also implements community-building initiatives to address issues that residents and the broader community identify as most important to improving their neighbourhood. PPHA is more than a housing provider; it's part of the community.

  • Anglicare Central Queensland

    Anglicare Central Queensland

  • Regional Housing Limited

    Regional Housing Limited

    Regional Housing Limited (RHL) is a not-for-profit (PBI) company managing emergency, transitional, and long term social housing as well as a range of complimentary support programs throughout the Central Queensland Region.

  • ACT Housing

    ACT Housing




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