I can and do refer many people to SPM Assets because it is the only affordable product on the market that provides exactly the function required by many organisations in the social housing sector. SPM Assets provides decision makers like myself and the Board some comfort knowing that there is a considered method behind the financial forecasting done by our assets and financial teams that is likely to be much more accurate than using historical data to project future maintenance expenditure. SPM Assets also informs our decisions around acquisition and disposal of assets instead of relying on the opinions of staff working in the asset management and maintenance roles.

The prompt and willing support of all SPM staff, staff are willing to help no matter what the question/problem whether it is something simple or more complex. The willingness of SPM to keep abreast of technology and constantly enhancing the systems. The networking workshops which are available where users from various organisations can learn from each other as well as the updates from SPM staff on new innovations.

I have always recommended SPM Assets to anyone that I believe can benefit from it. I particularly appreciate the prompt responses and professionalism shown by the team (especially Jose and Mitch). I look forward to our next meeting or conference in the near future.

In the 18 months since we started our relationship with SPM, the key element has been the consistency of their commitment to the relationship. The SPM team has always found the time to invest into understanding our needs, assisting in our development, and reminding us of our inherent responsibility as asset managers towards our business stakeholders. Along with all the other elements, such as customer support, software and system development, etc., this deep sense of relationship loyalty is by far the most valued aspect of Panuku working with SPM.

Our understanding of the current state of our assets together with our future capital spending requirements has never been better. This gives us significantly increased confidence and peace of mind when we consider our capital planning and asset criticality, and our broader ability to derive maximum value from the assets we have. 

Not only has the implementation of the SPM software greatly improved how quickly we are able to produce reporting on our estate, but we are now in a position to be able to undertake significantly more analysis of the available data and provide a more holistic view of its overall condition and lifecycle. Importantly, we have given the senior executive team more confidence in the information we are now able to provide, resulting in an increased budget allocation to address our backlog maintenance and strategic asset management planning.

The software application is specific with the end-user interface modifiable to individual needs. You can obtain core functionality for prudent asset management very easily.

Senior management is starting to realise the power of the information we are collecting and are making use of it in our asset management.

Council has been extremely happy with support SPM Assets has provided over the years. Their expertise has allowed this Council to understand its assets better and this has resulted in a successful submission for the appropriate funds to manage our assets. We are now in control of our portfolio’s budgeting and starting to make a real difference to the communities we serve.