What are Levels of Service, and why are they important?

Levels of Service are a fundamental building block of asset management planning. Here’s how to get started with them.

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Stay up to date with what's happening at SPM Assets with industry articles, thoughts and press releases

Developing Levels of Service by Kees Beentjes

Kees Beentjes, Asset Management Specialist, shares his thoughts on why some clients struggle with the concept of Levels of Service (LoS), and with the resource requirements to develop these. When working with smaller organisations with few asset management resources, we are often asked the question, “Where is the value to the organisation?”

The Future of SaaS Applications - Who Will Win?

Will larger corporate software eventually do everything for everyone? Or will specialist smart innovative connected applications win? Can a corporate ERP write an AMP, generate a real works-programme and lead you to do the right thing and make good decisions? Our technology choices today will dictate our future – is your organisation providing you the right tools?

ISO 55000 for Tertiary Education

In light of the topic, we called on the subject matter expertise of Mr Peter Way PSM from our Business Associate, IPWEA, to jointly deliver this Webinar. Peter Way represents IPWEA on the Standards Australia mirror committee that has been involved with the International Committee in writing the Standards, which are currently in the review process.

IFMA World Workplace Conference 2017

The 2017 Conference had particular relevance in Houston given the city’s resilience and recovery following the recent hurricane and citywide flooding. Education sessions covered topics from global technology trends in facility management, application of artificial intelligence, and information as-built to optimising space utilisation and much more.

Case Study: Otago Polytechnic, NZ

Continuous improvement of Otago Polytechnic’s asset planning approach covers strategic asset management planning, lifecycle forecasts, and evidence-based business cases for capital spending decisions. Their key goals were to: inform its strategic planning solutions, create improved management reporting and understand the cost to maintain the built environment.

Building Information Modelling (BIM) in Action

Wellington City Council has recently published a case study that demonstrates how they use Building Information Modelling (BIM) to cost effectively manage its property portfolio, specifically focusing on a small social housing complex – Bracken Road Flats. It shows the value of BIM with benefits including the ability to forecast ongoing operating costs and plan maintenance.

Remaining Useful Life of Municipal Assets

Chris Jenkins recently posted a response to a discussion on IPWEA’S Ask Your Mates forum about the remaining useful lives of municipal assets. Chris is SPM Assets Technical Director and has had over 20 years of experience with these types of infrastructure assets. Rather than keeping this discussion within this closed forum, we are sharing it more widely with this post.

The Thinking Behind NAMS Property

Thinking long term means that we need to think well beyond the scheduled maintenance and servicing tasks. We need to think beyond reactive maintenance. We need to think beyond 5 years or even 10 years, and realise that to ensure properties are managed in a sustainable way, we need to think 30 years out. This is where NAMS in NZ and IPWEA in AU have stepped in.

The Difference Between ‘Condition’ and ‘Defects’ (& why you should care)

Asset Planning Specialist Kerrie Warwick takes time out to explain the difference between 'condition' and 'defects' - terms which are often confused and misused. Asset Managers who treat condition and defects separately will make better informed planning decisions and get more from their lifecycle and maintenance funding sources.