Housing Choices Australia (HCA) is a national, not-for-profit housing provider that currently manage over 3,200 housing properties in both Victoria and Tasmania. HCA is currently aiming to become a Tier 1 Registered Provider under the National Regulatory System by 2017, with a mission “to be a leading provider of affordable homes across Australia, working with partners to create resilient and inclusive neighbourhoods”.
HCA had a need to better know their property portfolio, with the emphasis being on the need to improve their approach when it comes to maintaining their portfolio. HCA engaged SPM Assets in early 2012 to implement a specialised configuration of the SPM Assets application to move to an evidence based long-term strategic asset planning process. The software configuration identifies current and future shortfalls, determines projects to address shortfalls, and provides the evidence to support the budgeting process across HCA’s property portfolio. Through the use of the SPM Assets software application, HCA have created a detailed picture of each dwelling and the types of maintenance issues it may experience in the years ahead. In addition to a greater understanding of their maintenance issues, the infield surveys (completed through the use of the Mobile module of the software) highlighted properties that did not meet the long-term needs of Housing Choices and their residents.
Other Asset management case studies
These asset management case studies highlight how we work with our customers to benefit them:
Housing Choices Australia (HCA) is a national, not-for-profit housing provider that currently manage over 3,200 housing properties in both Victoria and Tasmania. HCA engaged SPM Assets in early 2012 to implement a specialised configuration.
Hume Community Housing (HCH) is a community housing provider in Sydney, NSW that manages a growing property portfolio of over 1,300 properties across the Inner-West and Western suburbs of Sydney.
Tāmaki Regeneration, jointly owned by the New Zealand Government and Auckland Council, is leading a first-of-its-kind urban regeneration programme along the Tāmaki Estuary in Auckland.
One of Kāinga Ora’s key roles is ‘being a world-class public housing landlord’ with a focus on customer wellbeing through provision of good quality, warm, dry and healthy homes. To ensure its goals are met, Kāinga Ora needs to conduct regular health and safety inspections of its national property portfolio while minimising the impact of these inspections on customers.
Haumaru Housing’s overarching goal was to have one source of truth for its asset management activities. There was a need to move away from purely reactive maintenance, to refurbishments, and to planning new residential villages. It needed evidence-based projects to bring the villages up to the standard aligned with Haumaru Housing’s goals.