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What are Levels of Service, and why are they important?

Levels of Service are a fundamental building block of asset management planning. Here’s how to get started with them.

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Stay up to date with what's happening at SPM Assets with industry articles, thoughts and press releases

Asset Management - A South African Experience

GAPP Architects/Urban Designers developed an asset management process that complied with requirements, acting as a base for asset management for the entire portfolio.

Client stories from the SPM Assets Conference

This illustration drawn by Martin Coates summarises the presentations that occurred at the recent SPM Assets Conference in Auckland.

Your data - your asset intelligence

We are making it easier to enliven your data through new analytics and dashboards that merge your work-order data and asset information to provide new insights.

TEFMA Strategic Asset Management Workshop

AM success is based on Works Programmes, budgets, risk appetite and Levels of Service to stakeholder expectation regarding condition, functionality and amenity.

Developing Levels of Service by Kees Beentjes

Kees Beentjes, Asset Management Specialist based in Auckland, provides her insights into developing levels of service and performance measures.

The Future of SaaS Applications - Who Will Win?

We believe that organisations of all sizes will eventually embrace SaaS applications that make a real difference to how you work.

ISO 55000 for Tertiary Education

In light of the topic, we called on the subject matter expertise of Mr Peter Way PSM from our Business Associate, IPWEA, to jointly deliver this Webinar.

IFMA World Workplace Conference 2017

The 2017 IFMA Workplace Conference in Houston had specific relevance to the city given their recovery following the hurricanes.

Case Study: Otago Polytechnic, NZ

The areas of improvement for Otago Polytechnic's asset planning approach covers aspects such as strategic asset management planning and lifecycle forecasts.

Building Information Modelling (BIM) in Action

The Bracken Road case study from WCC demonstrates how they use Building Information Modelling to cost effectively manage its property portfolio.

Remaining Useful Life of Municipal Assets

SPM Assets Technical Director Chris Jenkins’ IPWEA forum response highlights the importance of understanding the physical lives of municipal assets.